MyVisits Resources

Home care aide checking in on her phone and noting the time at an elderly client's front door to meet EVV requirements

September 10, 2026

EVV Requirements: The 6 Data Elements Explained

EVV requirements come down to six data elements every Medicaid visit must capture. Here is what each one means, plus the four that cause most claim denials and how to get them right on every visit.

Home care agency billing staff reviewing a visit record together to prevent MassHealth EVV claim denials

September 2, 2026

MassHealth EVV Hard Edits in 2026: How to Stop Your ClaimsFrom Being Denied

Massachusetts has moved from soft edits to hard edits, and MassHealth now denies home care claims that have no matching EVV record. Here is what changed in 2026, the top reasons claims get denied, and a practical checklist to keep your visit data clean and your claims paid.

Two Massachusetts home care agency administrators comparing two phones side by side while choosing between Sandata and an alternate EVV system

August 28, 2026

Sandata vs. Alternate EVV Systems in Massachusetts: What Home Care Agencies Need to Know

Navigating Massachusetts EVV requirements means choosing between the state-sponsored Sandata system and an alternate EVV solution. This guide breaks down the open model, data rules, and key factors agenciesshould evaluate before making a decision.

August 20, 2026

Massachusetts 2026 EVV Compliance Guide

Stop guessing if caregivers showed up. See how MyVisits plug-and-play EVV software keeps home care agencies audit-ready with no IT setup, and try it free for 30 days.

Home care agency owner sleeping peacefully at night with her phone face down, confident every overnight caregiver visit is verified

July 24, 2026

How Remarkable Agencies Never Panic at 2 AM

Stop guessing if caregivers showed up. See how MyVisits plug-and-play EVV software keeps home care agencies audit-ready with no IT setup, and try it free for 30 days.

Home health nurse documenting a telehealth video visit with an elderly client to keep remote sessions EVV compliant

July 21, 2026

How Home Health and Behavioral Health Agencies Should Document Telehealth Visits for EVV Compliance

Most agencies handled the clinical side of telehealth well. They set up the platforms, trained staff, and updated their workflows. What many did not address was the documentation side — specifically, whether remote sessions are logged in a way that would hold up under a Medicaid audit. Under the 21st Century Cures Act, EVV requirements do not stop at the front door. Remote visits carry the same verification obligation as in-person ones. If your telehealth sessions are entered manually after the fact, you have a compliance gap that will not surface until it becomes a reimbursement problem.

Caregiver visiting an elderly client in person and again by video call, showing that EVV applies to both home and telehealth visits

July 21, 2026

Does EVV Apply to Telehealth Visits? What Medicaid-Funded Agencies Need to Know

A lot of agencies assume that EVV is an in-person requirement. The caregiver shows up at the client's home, scans in, scans out, and the visit is verified. Remote sessions are treated as a separate category with separate rules, or sometimes no rules at all. That assumption is wrong, and it is creating compliance exposure that does not show up until an audit does. EVV requirements under the 21st Century Cures Act are tied to the service, not the delivery method. If your agency delivers Medicaid-funded personal care or home health services by telehealth, the verification obligation follows.

Office worker feeling watched under a security camera beside a caregiver checking in at a client's door, contrasting employee monitoring with visit verification

June 24, 2026

Visit Verification vs. Employee Monitoring: What's the Difference for Home Care Agencies?

Every agency owner has felt the same tension at some point. You need to know what's happening in the field. Visits have to be completed. Documentation has to be accurate. Payers and auditors need proof. At the same time, you don't want to run an operation where the staff feel watched, the patients feel uncomfortable, […]

Home care operations manager and supervisor reviewing a map of client homes to track employee visits and field staff productivity

June 19, 2026

Employee Visit Tracking: How to Track Staff Productivity When Your Team Works in Patients' Homes

So, how do you actually know if your staff is productive? The answer starts with redefining what productivity means in this context. Then it means measuring the right things, in the right way, with data you can trust.

Frustrated caregiver filling in a paper mileage log in her car with crumpled receipts, showing how manual mileage tracking costs home care agencies

May 22, 2026

Caregiver Mileage Tracking Software: Why Manual Logs Are Costing Your Agency More Than You Think

Every home healthcare agency has the same end-of-month ritual. Mileage logs come in late. Some are handwritten on the back of a visit sheet. A few caregivers turn in estimates because they forgot to record the odometer reading. One log says 47 miles between two visits that are actually 12 miles apart. Payroll pushes back. […]

Home care agency owner questioning a vendor during an EVV software demo while her clinical director takes notes, choosing an electronic visit verification system

May 15, 2026

How to Choose an Electronic Visit Verification System: A Buyer's Guide for Home Healthcare Agencies

Picking the wrong electronic visit verification system is not a software problem. It is a compliance problem, a payroll problem, and, increasingly, a revenue problem.

Puzzled caregiver beside a corporate lobby visitor kiosk, showing that free visitor management software isn't built for home healthcare visits

April 17, 2026

You Searched for Free Visitor Management Software, Your Agency Needs Something Completely Different

Free visitor management software was built for lobbies. Your Medicaid compliance depends on verifying visits. One of those problems is worth solving correctly.

Home care agency owner comparing a small stack of coins to a large pile of claim papers, showing the real cost of not having a visit management system

April 10, 2026

The Real Cost of a Visit Management System Is Not What You Pay, It Is What You Lose Without One.

Enterprise platforms charge thousands. Free tools cannot verify a single visit. At $39.95 per user, the math on visit verification is not close.

A woman in scrubs scans a QR code on a door using her smartphone; a digital visitor check-in screen is visible in the foreground.

March 27, 2026

The Visit Is What Matters: Why Free Visitor Management Software Falls Short for Home Healthcare

Searching for free visitor management software? If you run a home healthcare agency, the word "visit" means something different, and so does the software you need. Here is what to look for, and how to try a purpose-built solution at no up-front cost.

State auditor waiting while a home care clinical director searches a binder for visit records, showing how EVV systems fail when visits can't be verified

March 17, 2026

Why Your EVV System Tracks Visits But Doesn’t Verify Them - The 85% Compliance Threshold Agencies Can’t Ignore

EVV systems that track appointments fall short of the 85% MCO compliance threshold. Real-time verification platforms prove visits happened at the moment of service, not weeks later during billing.

Doctor measuring blood pressure of senior man

February 27, 2026

EVV Compliance Made Simple: Real-Time Visit Verification for Home Healthcare Agencies

This article examines why traditional verification methods fail, what the EVV mandate requires, and how platforms like MyVisits deliver Real-time Electronic Visit Verification through an advanced EVV compliance solution that healthcare agencies need to protect their licenses, their revenue, and their patients.

A nurse in blue scrubs sits with a man in a wheelchair, writing on a clipboard while he gestures towards a laptop on the table between them.

February 6, 2026

Why the Best Data Tracking Software is the Backbone of Reliable Visitor Tracking

This is your guide to why data tracking software is the backbone of effective visitor tracking, what defines the best data tracking software, and how platforms like MyVisits are reshaping how field-based service organizations monitor, verify, and protect in-home visits.

Taxi Service App. Woman Holding Digital Tablet, Tracking Cab Geolocation On Map

January 28, 2026

Mileage Reimbursement Software: Understanding and Applying the Right Per-Mile Rate

When staff ask, “How much do I get per mile?” and your answer changes each time, it creates confusion and frustration among employees. Inconsistent responses can lead to disputes, reduce trust in management, and potentially cause compliance issues if reimbursements don’t align with official policies or tax regulations.

Two people in business attire sit across from each other at a desk with documents and a pen, engaged in a professional meeting or discussion.

January 16, 2026

Mileage Reimbursement Software: Why You Need a Mileage Reimbursement Policy Template

For organizations that manage mobile teams such as home healthcare, behavioral service providers, and in-home clinicians, mileage reimbursement can quickly become a logistical nightmare. Whether it’s handwritten logs, estimated distances, or compliance ambiguity, the process is often riddled with inefficiencies, fraud risks, and wage disputes. Clinical Directors and Service Managers frequently find themselves in the […]

Two people standing by a car; one holds a calculator displaying numbers while the other points at it and holds a notepad. A clipboard labeled "CONTRACT" is partially visible.

December 23, 2025

Mileage Reimbursement Software: What States Require Mileage Reimbursement and Why It Matters

If you manage a field-based team, whether in healthcare, home services, or behavioral support, you know how complicated mileage tracking can become. Employees crisscross towns and counties to deliver services, and your company is left sorting through handwritten logs, spreadsheet errors, and reimbursement disputes.

A person holding a tablet displays a digital monthly calendar with events marked; their feet in red sneakers are propped up in the background.

December 12, 2025

Field Service Scheduling Software That Goes Beyond Calendars: The Business Case for Real-Time Check-In Software

In industries where services are delivered outside the four walls of an office, think of healthcare, behavioral services, in-home care, and home-based therapy. The challenges of managing mobile staff are growing more complex by the day.

An elderly man sits on a sofa smiling while a healthcare worker in blue scrubs shows him medication packs. A wheelchair is visible in the background.

November 28, 2025

Why Is Field Ticketing Software Critical for Home-Based Care Agencies in 2025?

Whether your team is delivering care in patients' homes, conducting remote sessions, or performing wellness checks in the field, a digital field ticket app ensures that every interaction is recorded, verified, and ready for billing.

Frustrated healthcare service manager on the phone chasing field staff in front of a paper wall calendar, showing the limits of traditional field scheduling

November 7, 2025

The Future of Field Scheduling: Why Healthcare Providers Can’t Rely on Traditional Tools Anymore

In the world of home-based care, behavioral health, and in-home clinical services, field scheduling is the central nervous system of operational success. When it's working, everything from client satisfaction to Medicaid compliance improves. When it's not, the costs are staggering both financially and clinically.

Home health nurse checking in with her phone at a client's home while an elderly man smiles, showing electronic visit verification in home health care

October 24, 2025

Electronic Visit Verification: How EVV is Transforming Home Health Care

In the evolving world of home healthcare, Electronic Visit Verification (EVV) is no longer just a regulatory requirement but a frontline solution for improving service delivery, accountability, and care quality.

Home care agency team of clinical director, service manager and caregivers in a morning huddle, showing why EVV software is mission-critical for every role

October 10, 2025

Electronic Visit Verification: Why EVV Software Is Mission-Critical for Home Care Providers

We are here to help you understand the challenges agencies face with EVV compliance, how EVV apps can address these problems, and why MyVisits is considered the best EVV software for home care providers looking to future-proof their operations.

Mobile team of caregivers arriving at several client homes on the same street, showing workforce management for home care field teams

September 19, 2025

Workforce Management Solutions: The Smarter Way to Optimize Your Mobile Teams

In healthcare, home assistance, and behavioral support, managing a mobile team goes far beyond simply scheduling shifts. It’s about real-time verification, accurate reporting, and strict compliance.

September 12, 2025

Mobile Workforce Management App: The Smarter Way to Empower Field Teams

The growing complexity of mobile service delivery is placing new demands on how agencies manage their field operations. Whether you provide in-home healthcare, behavioral services, or home assistance, your ability to deliver reliable, verified, and compliant service is now under scrutiny like never before.

Smiling home care office staff packing old paper binders into an archive box, showing field service management software replacing manual systems

August 23, 2025

Field Service Management Software: Transforming Service Delivery and Ending Manual System Failures

Running a service-based business, especially in sectors like in-home healthcare, behavioral health services, or home assistance, has changed dramatically. The old ways of managing operations with paper logs, verbal confirmations, and endless spreadsheets no longer cut it.

Home care service manager holding up her phone while pushing aside paper sign-in sheets and spreadsheets, showing a field service app replacing paper trails

August 8, 2025

A Field Service App That Solves What Paper Trails And Spreadsheets Never Could

Clinical Directors, VPs of Clinical Services, and Service Managers running in-home care, behavioral health, or other home-based operations know the struggle most business management tools or patched-together apps fail to address the core challenge which is proving services were delivered, on time and in real-time.

Elderly client holding out a paper sign-in clipboard as her caregiver shows she already checked in on her phone, going beyond the clipboard with online attendance management

July 25, 2025

Beyond the Clipboard: Why You Need an Online Attendance Management System

In an era of digital health transformation, using paper sign-in sheets or Excel files to track employee attendance isn’t just inefficient—it’s a liability. An online attendance management system offers far more than convenience. It ensures regulatory compliance, improves staff accountability, and creates a verifiable record of care that protects your business. For home health and in-home service providers, accurate tracking isn’t optional—it’s the backbone of operational trust.

A woman uses a tablet and laptop for tracking time for billing at her desk, with the text "Smarter Time Tracking for Billing" displayed beside her.

July 11, 2025

From Missed Minutes to Maximized Revenue: Smarter Time Tracking for Billing

In home health care, every minute of service has a dollar value. But if your team is still tracking hours manually—or not at all—you’re leaving revenue, compliance, and trust on the table. A modern billable hours tracker isn’t just for attorneys or consultants. It’s essential for healthcare agencies that need real-time, auditable, and accurate service logs. With the right billable hours software, your team can stop guessing and start billing with confidence.

Caregiver starting a home visit with an hourglass on the table beside an elderly client, showing why every minute matters in an employee attendance record system

June 20, 2025

Why Every Minute Matters: Building a Smarter Employee Attendance Record System

In home health care, staff punctuality isn't just a matter of professionalism—it's a compliance issue, a billing necessity, and a trust signal to clients. While many agencies still rely on outdated spreadsheets or paper logs, a modern employee attendance tracker can be the difference between staying audit-ready and losing credibility. Here’s how to level up your staff attendance record with automation, geo-verification, and peace of mind.

A healthcare professional showing the benefits of home health care

June 13, 2025

Better at Home: The Unmatched Benefits of Home Health Care

As America’s aging population continues to grow, home health care isn’t just a compassionate choice—it’s a strategic one. For providers, families, and policymakers, understanding the full scope of benefits of home care for seniors is essential for ensuring better outcomes, greater compliance, and smarter service delivery. Here's why home health care is quickly becoming the gold standard—and how technology like MyVisits is elevating its impact.

A doctor talking to a patient who tracks their services through home services software

May 30, 2025

The Smart Way to Run a Home Service Business in 2025: Real-Time, Verified, and Compliance-Ready

From in-home care to behavioral health to hospice services, home service businesses are under more pressure than ever to prove, track, and optimize their operations. Discover why switching to modern home services software is the key to reducing liability, cutting admin time, and staying ahead of compliance mandates.

Health agency scheduler dropping printed spreadsheet schedules into a recycling bin as a colleague applauds, ditching spreadsheets for smart scheduling software

May 23, 2025

Why Health Agencies Are Ditching Spreadsheets for Smart Scheduling Software

The days of juggling caregiver shifts on whiteboards and spreadsheets are over. Forward-thinking health agencies are turning to real-time scheduling apps that reduce errors, automate compliance, and give managers complete visibility over care delivery. If your agency is still running on manual coordination, here’s why it’s time for an upgrade.

A woman in business attire works on care home management software

May 16, 2025

The Future of Care Home Management Is Real-Time, Verifiable, and Fully Compliant

From scheduling to service verification, the old way of managing residential and in-home care is collapsing under regulatory pressure and rising client expectations. Discover how a modern care home management system does more than streamline operations—it protects your organization from fraud, audit risk, and operational blind spots.

Home care scheduler matching caregiver photos to client homes on a board, showing how caregiver scheduling software organizes in-home care

May 9, 2025

How Caregiver Schedulers Use Software to Solve the Chaos of In-Home Care

From last-minute call-outs to double-booked visits and compliance risks, managing caregiver schedules is a constant juggling act. Discover how caregiver scheduling software can turn the chaos into clarity—and empower your team to deliver consistent, verifiable care.

Frustrated daughter calling the home care agency while her elderly mother waits for a missed visit, showing why home health scheduling is broken

May 2, 2025

Why Home Health Scheduling Is Broken—And How to Fix It With Smart Automation

Poor scheduling in home healthcare isn’t just an inconvenience—it’s a systemic risk. From compliance violations to frustrated caregivers and missed patient outcomes, it all starts with how you schedule. Fortunately, a better path exists: one built on real-time tracking, automation, and peace of mind.

Puzzled small business owner squinting at a messy paper timesheet, showing why small businesses need smarter timesheet software instead of guessing hours

April 23, 2025

Stop Guessing, Start Tracking: Why Small Businesses Need Smarter Timesheet Software in 2025

Manual timekeeping and clunky tracking tools are costing more than you think. Discover how the right timesheet software for small businesses can save hours each week, increase payroll accuracy, and provide the real-time visibility you need to run your business confidently.

Frustrated home care office manager at an old outdated computer while a colleague works on a modern laptop, showing the cost of outdated scheduling software

April 23, 2025

Outdated Scheduling Software Is Costing You More Than You Think: What Modern Home Healthcare Agencies Really Need in 2025

Legacy homecare scheduling tools weren’t built for real-time field teams or compliance in today’s high-stakes environment. Discover how to future-proof your agency with smarter, more secure home-healthcare scheduling software that does more than just book appointments.

A smiling elderly man holds a QR code for service verification while a healthcare worker scans it with a smartphone.Caregiver scanning a small QR code held by a smiling elderly client to verify the home care visit, showing how a tiny code solves service verification problems

March 29, 2025

The Tiny Code That’s Solving Big Service Verification Problems

QR codes might be small, but their impact on service verification is massive. From eliminating fraud to ensuring real-time accuracy, businesses are leveraging this simple technology to revolutionize how services are tracked and verified. Discover why QR codes are becoming the gold standard in service accountability.

Caregiver arriving at a client's home under a location pin as the client waves from the porch, showing how geo-tracking verifies reliable service delivery

March 15, 2025

From Chaos to Clarity: Why Geo-Tracking is the Key to Reliable Service Delivery

From missed appointments to compliance headaches, unreliable service verification is costing businesses more than they realize. Geo-location tracking is changing the game, offering real-time accuracy, fraud prevention, and seamless operations. Discover how industries are leveraging this technology to drive efficiency and accountability like never before.

Hands typing on a laptop with business analytics dashboard displayed, showing completed voice logs and various menu options. Glasses, papers, and a pen are nearby on the desk.

February 17, 2025

Understanding the Core Challenges in Adopting Tracking Technologies

Mileage tracking can often be time-consuming and error-prone, leading to reimbursement discrepancies and financial inefficiencies. MyVisits' automated mileage tracking system eliminates the guesswork by accurately recording real-time travel distances between service locations.

Healthcare professionals representing MyVisits' service verification in healthcare

February 6, 2025

The Role of Real-Time Tracking in Customer Satisfaction

Real-time service tracking benefits empower businesses to enhance customer satisfaction by providing transparency, timely updates, and seamless communication. This technology builds trust, reduces uncertainty, and ensures a more reliable and efficient service experience. Discover how adopting real-time tracking can transform your customer interactions and set your business apart.