Revenue protection, contract security, and fraud prevention are exactly why Medicaid Electronic Visit Verification became a federal requirement for every agency billing personal care or home health services. The 21st Century CURES Act made EVV mandatory for all Medicaid-funded personal care and home health services, with states required to implement or face federal funding reductions. States now set minimum compliance thresholds at 85% or higher, and agencies that miss those benchmarks lose contracts regardless of how long they have served that payer. All verified visit data, including service type, caregiver identity, and client location, is consolidated automatically through our home care management software.

EVV-compliant records must capture six specific data elements: the type of service, the individual providing the service, the individual receiving it, the date, the location, and the start and end times. Paper logs and verbal confirmations cannot satisfy these requirements, and agencies still relying on manual processes are accumulating compliance exposure with every shift. QR-based check-ins and GPS-validated session timestamps generate the complete six-element EVV record automatically through our EVV software. Phantom visit billing, the submission of claims for services that never occurred, is the most common fraud pattern in Medicaid home care, and real-time verification eliminates it entirely. Every verified session record is exportable on demand, formatted to meet state Medicaid reporting specifications without additional preparation from billing staff. Field staff scan in and scan out using a client-specific QR code, and the system handles all documentation in the background with no change to how care is delivered.