With the increasing demand for in-home care and a growing reliance on remote teams, agencies face urgent questions:
- How do we ensure visits are actually happening?
- How do we reduce fraud, errors, and administrative burden?
- How do we stay compliant with Medicaid’s EVV mandates?
These are questions that directly impact patient outcomes, reimbursement rates, and business continuity.
This is where a purpose-built EVV system for home care becomes essential. And with platforms like MyVisits, agencies not only meet compliance requirements but gain tools to streamline operations, track services in real time, and reduce fraud, all from one intuitive electronic visit verification app.
The Home Health Problem: High Risk and Low Visibility
The home health industry is facing a perfect storm:
- Aging populations need consistent in-home support
- Medicaid and state payers are tightening EVV requirements
- Staffing shortages and burnout
- Increasing scrutiny over billing and service verification
Without a reliable system in place, many agencies still rely on:
- Manual paper logs
- Spreadsheets for mileage tracking
- Verbal confirmations from clients
- Disconnected apps that don’t talk to each other
The result? A system prone to:
- Fraud and misreporting
- Reimbursement disputes
- Compliance penalties
- Frustrated staff and wasted admin hours
EVV is meant to solve these issues. But how does EVV work, and what should agencies expect from a solution that actually delivers?
How Does EVV Work in Home Health?
At its core, electronic visit verification ensures that every care session is verified through a digital system that records:
- The type of service provided
- Who received the service?
- When the service began and ended
- Where it occurred (via GPS)
- Which caregiver delivered the service
But not all EVV platforms are created equal. For home health providers, a general-purpose solution won’t suffice.
You need an EVV system for home care that addresses the complexity of in-home care delivery, mobile workforces, and compliance documentation, all while remaining easy for caregivers and managers to use.
The Cost of Outdated EVV Solutions
Without the right EVV platform, home health agencies face cascading consequences:
Denied Claims
Payers won’t reimburse for services that lack verified documentation. One missed check-in can mean thousands lost.
Compliance Fines
States like Pennsylvania now require 85% EVV compliance. Failure to meet this benchmark for three months can result in Corrective Action Plans or removal from payer networks.
Fraud Liability
Manual logs can be manipulated. Agencies with unverifiable visits may face accusations of Medicaid fraud, with severe financial and legal consequences.
Burnout & Turnover
When staff must manually log visits, tabulate mileage, and manage multiple apps, burnout skyrockets.
Actionable Advice: What to Look for in an EVV System for Home Care
When evaluating an EVV platform, home health agencies should ask:
- Is it designed for home care, or just adapted from another industry?
- Does it offer real-time GPS verification and automated reporting?
- Can it track mileage and phone sessions for reimbursement?
- Is it easy to use for field staff with limited tech experience?
- Does it integrate compliance checks and audit-ready logs?
Choosing the right electronic visit verification app means the difference between constant compliance stress and seamless operational control.
Why Is MyVisits the Ideal EVV Solution for Home Health Agencies?
MyVisits is a cloud-based EVV system for home care, built specifically for the needs of:
- In-home nurses and aides
- Behavioral health practitioners
- Hospice teams
- Home-based therapists and support workers
Unlike generic workforce platforms, MyVisits was designed to give care teams and management real-time service visibility, fraud protection, and EVV compliance, all in one easy-to-use app.
Unique Mechanism: The SecureVerify™ Visit Verification System
At the heart of MyVisits is SecureVerify™, a proprietary system that uses:
- Unique QR codes per client
- Geo-location tracking with time stamps
- Automated check-in/check-out
- Immediate documentation logging
Here’s how it works:
- Caregiver arrives at the client’s home and scans a QR code using the MyVisits app
- The system logs arrival time and location in real time
- The session proceeds as normal (in-home or telehealth)
- At the end, the caregiver scans out, capturing the departure time
- Mileage between sessions is automatically recorded
- Management receives an end-of-day compliance report
No paper, manual data entry, or risk of falsification. Just verified and documented care delivered with confidence.
EVV Features That Actually Matter for Home Health
1. Real-Time Visit Verification
With SecureVerify™, managers can see visits happen in real time. Every check-in is GPS and time-stamped.
2. Mileage Reimbursement
No more mileage spreadsheets or disputes. MyVisits calculates the exact distance traveled between appointments.
3. Phone & Telehealth Logs
Every phone call to a client is tracked, timestamped, and attached to the visit record, ideal for telehealth compliance.
4. Daily Audit Reporting
Each day ends with a full compliance dashboard. All activity is logged, documented, and ready for any audit.
5. Cloud-Based Access
Accessible on any device, mobile, desktop, or tablet. MyVisits keeps the team connected from anywhere.
Role-Specific Insights and Recommendations
For Clinical Directors:
- Gain real-time oversight of all field staff
- Ensure 85%+ compliance with minimal management overhead
- Eliminate the burden of paper documentation
For VPs of Clinical Services:
- Centralize performance data across departments
- Identify compliance risks before they affect reimbursements
- Use live data to guide operations strategy
For Service Managers:
- Track daily activity and visit verification by the caregiver
- Automate reimbursements for mileage
- Simplify staff onboarding with QR code assignments
For Payers and Networks:
- Receive verified logs for every billed service
- Reduce disputes and increase trust
- Minimize fraud and overbilling concerns
Budget-Friendly Pricing, Backed by Transparency
MyVisits offers one clear, no-surprises pricing plan:
- $24.95 per user/month
- Cancel anytime
- Annual plan available with 2 months free
- Verified Results Guarantee: If it doesn’t reduce your verification workload or prevent at least one compliance issue, your first invoice is waived
Compared to the cost of non-compliance or a lost payer contract, it’s a fraction of the risk.
Success Stories: Why Agencies Are Choosing MyVisits
Agencies using MyVisits report:
- Time savings of 5–7 hours per week per staff member
- Mileage reimbursement disputes have been reduced to zero
- Fewer payer inquiries and faster reimbursements
- Improved staff retention from reduced administrative burden
Perhaps most importantly, these agencies now operate with confidence, knowing that their services are not only being delivered but verified, documented, and compliant.
Don’t Wait Until You’re Under Review
With EVV enforcement rising, waiting until the last minute is no longer an option. And with a limited number of onboarding slots available each quarter, delaying could mean missing out entirely.
If you're still wondering how EVV works, or whether your current system is enough, consider this:
- Are your visits tracked in real time?
- Are you meeting 85% compliance?
- Are your reports audit-ready at day’s end?
- Can you confirm, at any time, that services were delivered as billed?
If the answer isn’t a confident “yes,” it’s time to switch to MyVisits.
Essential Reminder: Equip Your Agency with the Right EVV Tools
EVV is here to stay. And for home health agencies, it’s not just about meeting the law. Rather, it’s about protecting your reputation, reimbursements, and the quality of care you deliver.
MyVisits stands out as the leading EVV system for home care not because it checks a box but because it makes the entire verification and documentation process simple, secure, and stress-free.
From real-time tracking to automated reporting, from telehealth compliance to mileage calculations, MyVisits is the complete solution built specifically for care providers who serve in the field, not in an office.
Ready to See It in Action?
Visit MyVisits.net to:
- Schedule a live demo
- Start your free 30-day trial
- Join a network of agencies already operating with compliance confidence
Your care is essential. Let your verification system reflect that.
