In today’s healthcare landscape, Electronic Visit Verification (EVV) has evolved beyond a compliance requirement to become a foundational element of operational integrity and patient trust. For home care agencies, behavioral health providers, hospice services, and in-home clinicians, maintaining accurate records of care delivery is a legal and operational imperative.
Yet, many organizations still rely on fragmented tools, spreadsheets, paper logs, or a mix of disconnected apps to manage, verify, and document services. This outdated approach is putting agencies at risk of regulatory penalties, denied reimbursements, and inefficiencies that cost time and money.
The solution? A purpose-built, all-in-one EVV software system designed to ensure compliance, improve efficiency, and eliminate fraud.
We are here to help you understand the challenges agencies face with EVV compliance, how EVV apps can address these problems, and why MyVisits is considered the best EVV software for home care providers looking to future-proof their operations.
The Growing Urgency of EVV Compliance
In accordance with the 21st Century Cures Act, Electronic Visit Verification is now mandatory for all Personal Care Services (PCS) and Home Health Care Services (HHCS). Agencies are expected to verify six data points for each visit, including:
- Type of service
- The individual receiving the service
- Date of service
- Location
- Name of provider
- Start and end times
Many states, including Pennsylvania, are moving to a stricter enforcement policy requiring at least 85% EVV compliance. Providers that fail to meet this threshold for three consecutive months may face:
- Corrective Action Plans
- Withheld reimbursements
- Potential termination from payer networks
This puts a spotlight on the electronic visit verification software agencies they choose. The wrong system can lead to compliance failure, while the right one can protect revenue, staff morale, and the organization's reputation.
What Happens When Agencies Use Ineffective Systems?
Agencies that rely on manual or outdated EVV systems face a variety of operational and financial risks:
- Unverifiable visits that trigger payment denials
- Fraudulent billing due to a lack of digital proof
- Inaccurate mileage tracking leading to payroll disputes
- Data gaps that compromise audits and regulatory checks
- High administrative burden for both staff and management
These risks create ripple effects across the agency, resulting in burnout, revenue loss, and reputational damage. The true cost of non-compliance isn't just a fine but operational disruption and lost payer trust.
Understanding EVV Software: How It Impacts Care Providers and Patients
EVV software is a digital platform that captures, verifies, and stores service delivery data. But not all EVV systems are created equal. While some meet the bare minimum compliance requirements, the best EVV software for home care goes beyond verification. It integrates seamlessly into workflows, automates routine processes, and provides managers with real-time visibility into care delivery.
Core Capabilities of High-Performing EVV Apps
An advanced EVV app should enable agencies to:
- Automatically verify each visit with GPS and QR scanning
- Track and log telehealth sessions and phone calls
- Calculate mileage between visits for reimbursements
- Provide dashboards for real-time visibility and decision-making
- Generate audit-ready reports without manual entry
- Ensure compliance with Medicaid and payer requirements
Agencies that implement such solutions not only stay compliant but also unlock higher operational efficiency and data accuracy which are key drivers of long-term sustainability.
MyVisits: The All-in-One EVV Platform Driving Compliance and Efficiency
MyVisits is a purpose-built electronic visit verification (EVV) software tailored exclusively for home care, behavioral health, and hospice agencies. Unlike generic workforce management apps that are merely adapted for compliance, MyVisits is designed from the ground up to meet the unique needs of care providers. It offers a fully integrated, real-time, cloud-based platform with built-in EVV capabilities, ensuring accuracy, compliance, and seamless operations.
What makes MyVisits stand out?
- SecureVerify™: A Unique Visit Verification Mechanism
At the heart of MyVisits is SecureVerify™, a proprietary system that combines:
- Client-specific QR code scanning
- GPS-based location tracking
- Time-stamped check-in/check-out
- Automated session logs
This ensures each visit is verified in real time, making fraud virtually impossible and compliance effortless.
2. GPS-Based Mileage Tracking
Forget about mileage logs and reimbursement disputes. MyVisits automatically calculates the exact miles traveled between client visits, saving staff and administrators hours each week.
3. Built-In Phone and Telehealth Documentation
All phone and virtual sessions are time-stamped, tracked, and securely stored. This feature supports accurate billing and ensures that all interactions are included in audits.
4. Audit-Ready Daily Reporting
At the end of each day, MyVisits generates comprehensive and error-free reports that are ready for submission. No manual entry, delays, or compliance surprises.
5. Cloud-Based Access and Device Compatibility
Access the platform from any desktop, tablet, or smartphone. Your data is stored securely in the cloud with advanced encryption protocols, ensuring both accessibility and security.
Empowering Every Role with Purpose-Built Solutions
MyVisits is designed to support the real-world needs of the professionals who rely on it every day:
For Clinical Directors:
- Real-time oversight of service delivery
- Automated EVV tracking
- Elimination of manual paperwork
For VPs of Clinical Services:
- Unified performance data across departments
- Time-saving administrative workflows
- Strategic decision-making tools
For Service Managers:
- Easy staff onboarding with QR code assignments
- Live tracking of service status and team performance
- Automated mileage reimbursement
For Payers and Networks:
- Verified service delivery for each billing cycle
- Reduced audit risk and faster dispute resolution
- Increased transparency and trust
What MyVisits Does That Other EVV Apps Don’t?
Unlike many competitors, MyVisits is not a telehealth-only tool or a scheduling platform with EVV features tacked on. It was engineered specifically for the challenges of in-home service delivery and regulatory compliance.
Other platforms often require:
- A separate app for mileage tracking
- Manual verification calls or badge scans
- Disconnected data exports for audit prep
MyVisits does it all on one platform, eliminating the need for external tools.
Bonuses That Add Real Value
Every new subscriber receives access to valuable tools and services that accelerate implementation and improve outcomes:
- Assisted Onboarding: Guided setup of staff and QR systems for a seamless start
- TrustMark™ Compliance Support: Expert consulting on messaging and fraud prevention
- SecureVerify™ Certification: A recognized validation of your agency’s compliance practices
- Founder’s Discount for EMR Add-On: Early access to upcoming medical record integrations
These features are designed to enhance both day-to-day operations and the long-term credibility of the agency.
Transparent Pricing Without Compromise
While many EVV vendors charge enterprise-level fees or require add-ons, MyVisits keeps it simple:
- $24.95 per user/month
- Cancel anytime or save with annual plans
- No surprise fees or contracts
And with the Verified Results Guarantee, if MyVisits doesn’t reduce your verification workload or prevent at least one compliance issue in the first month, your invoice is waived.
Why You Shouldn’t Wait?
Agencies must demonstrate 85% EVV compliance or face significant operational and financial penalties. Providers who delay implementation risk:
- Payment disruptions
- Corrective actions from payers
- Termination from reimbursement networks
MyVisits is only onboarding a limited number of agencies per quarter to maintain quality support. Waiting until the deadline is near may mean missing your chance to get set up in time.
The Right EVV Software Is Strategic
Electronic visit verification software is a necessity. The right system doesn’t just keep your agency compliant but improves how you operate, manage teams, and deliver care.
MyVisits provides an all-in-one EVV solution with real-time verification, automation, and reporting tools agencies need to thrive in a compliance-driven world. From its industry-specific design to its user-friendly app and transparent pricing, it’s built for today’s most demanding care environments.
Take the Next Step
Visit MyVisits.net to schedule a live demo or get started today. Implementation takes just a few days, not weeks. With MyVisits, your services are delivered, documented, and verified every time.
